Common Insurance Scams and How to Avoid Them

Common Insurance Scams and How to Avoid Them

Why is it important for you to understand these different types of insurance fraud and protect yourself against them?

According to the FBI, insurance fraud cost over $40 billion per year — not counting health insurance scams. The high cost of these scams results in more money for insurance premiums. The average family may have to pay $400 to $700 more per year due to these insurance scams.

Knowing when an insurance scheme is unfolding and understanding how to avoid becoming a victim of an insurance scam can save you thousands of dollars in insurance along the way.

Keeping an eye out for various insurance scams can be tricky. Be sure to be on the lookout for these common scams:

In trying to avoid these scams, it is crucial to know that no one is immune to insurance scams. The perpetrators of insurance scams target victims of all incomes, ages, education, location and ethnic groups. Falling victim to a scam does not mean you are weak or stupid — scammers may have years of experience and know exactly how to take advantage of their victims.

Also, while most times it seems the insurance companies bear the burden of these frauds, it’s actually insurance policyholders, like you, who suffer the higher premiums that these frauds lead to. 

The goal of this article is to equip you with the right information to combat the most common car insurance scams. While some are hard to avoid, the tips we share in this article will help you identify them, avoid them and report them to the appropriate agency.

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Common Insurance Scams and How to Avoid Them

1. Staged Accidents

Insurance scammers can orchestrate accidents that put you at fault so they can get paid for damages and injuries from your insurance company. Staged accident insurance fraud can be orchestrated by one or multiple drivers.

How Staged Accident Scams Work

There are a few ways staged accident insurance schemes play out: 

  • Brake-check scams: In this scam, the scammer finds a victim — most often targeting senior citizens or those with expensive cars — and drives in front of them. They will abruptly slow down or stop at an intersection, in traffic or on-ramp without cause so that their victim runs into them from behind. Since it is a rear-end accident, their victim becomes the at-fault driver. 
  • T-bone scam: This scam often involves two people — one driver and one “witness” who will support the scammer’s version of events. What happens is that the scammer will lie in wait at an intersection with a red light or stop sign. They may wave you on or wait for your turn, but then crash into the side of your car on purpose. Then, they and their “witness” partner will claim you pulled out in front of them, causing you to be liable for the crash.
  • Pull-out scams: In these scams, the insurance fraudster waves a victim on when they’re trying to turn onto an intersecting road or into a parking lot, assuring the victim that it’s safe to pull out. As the victim pulls onto the road, the scammer rams into their vehicle. Since they have the right of way, they get to receive insurance payment from the victim’s insurance company for the damages sustained from the collision.

How to Identify Staged Accident Scams

How do you proactively figure out that a potential staged accident is about to happen? The primary sign is reckless driving. If you spot a person driving recklessly, a staged accident may be brooding.

How to Avoid Stage Accident Scams

Here are three tips to avoid staged car accidents scams:

  • Don’t tailgate when driving: Always avoid driving too close to the car in front of you. Leave sufficient distance — at least one car length for city roads and three car lengths for highways — between your vehicle and the vehicle in front so you have sufficient space to apply your breaks if the car in front of you suddenly stops.
  • Steer clear of reckless drivers on the road: In addition to not tailgating, consider changing lanes, taking another route or slowing down when you spot a reckless driver close to you.
  • Practice safe driving: In a more proactive manner, practice safe driving. When pulling out from a parking lot onto an adjacent road, ensure you ascertain the traffic condition of the adjacent road by yourself before pulling into the street from the parking lot.
Common Insurance Scams and How to Avoid Them

2. Exaggerated or Invented Damage

In addition to staging an accident, scammers can exaggerate or invent damages to their vehicles. This is not limited to only staged accidents — drivers who are involved in legitimate accidents can also engage in this insurance scam.

How Invented Damages Scam Work

Scammers who stage an accident can further cause more damage to their vehicles just to increase how much they file in their insurance claims. Also, a victim in a legitimate accident can take advantage of the situation to cause more damages to their vehicle to jack up the insurance claim.

Scammers may also claim the crash with you is responsible for damage to their vehicle that is from a previous accident. In addition to that, insurance scammers can add ghost passengers to insurance claims just to pad up the amount that they receive.

How to Identify Invented Damages Scam

Here’s how to fish out a potential invented damage scam. After an accident, if the not-at-fault driver tells you not to involve or inform the police, you may just be about to be ripped off. This is because the absence of a filed police report provides the scammer with the opportunity to cause more damages to their vehicles in private and file an inflated insurance claim.

How to Avoid Invented Damages Scam

Here are four ways to avoid becoming a victim of invented damage scams:

  • Involve the police first: Call the police as fast as possible after an accident. This helps to ensure you get an official police statement filed and reduces the possibility of a scammer inventing new damages.
  • Inform your insurance company of any accident: When you’re involved in an accident, immediately inform your insurance company. This will enable your insurance company to provide you with guidance that will protect your interest.
  • Take pictures of the damages: In addition to the police report, take enough photographs of the damages done to all vehicles involved in the accident. These photographs will serve as your evidence against possible invented damages.
  • Take a headcount of accident victims: After an accident, take a headcount of all the passengers in the affected vehicles. This helps to prevent ghost passengers from appearing in the insurance claim. If possible, gather names, phone numbers and other info on the passengers in the other vehicle.
  • Gather witnesses for the accident: Gather the contact information of witnesses of the accident. When push comes to shove, having witnesses can help you build a strong case against invented damage scams.
  • Don’t trifle little damages: Even if the damages caused are minor, always involve the police to file a report and inform your insurance company. Without a police report, scammers can inflate little damages into enormous insurance claims.

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Common Insurance Scams and How to Avoid Them

3. Claims on Expensive or Rare Vehicles

Insurance scammers can submit claims for fictitious expensive or rare vehicles just to make large insurance claims.

How Rare Vehicles Scam Work

An insurance scammer can conjure up a vehicle registration or title for an expensive but fictitious luxury vehicle with an insurance company. Then, they will later report that the fictional car was stolen and file an insurance claim.

Perpetrators of this scheme can also insure an actual expensive or rare vehicle and then hide the vehicle, get a friend to steal the car or sell it to an international client or auto body part shop where the insurance company can not track it. 

In many of these fraud cases, the perpetrator goes home with the price of two cars — one from the sales of the actual car and the other from the insurance payment.

How to Identify Rare Vehicle Scams

If an insurance holder registers a car in a state with low theft and low premiums but uses the car in high theft and expensive parts of the county, this kind of insurance fraud may just be underway.

How to Avoid Rare Vehicle Scams

Insurance companies can work with a private investigator to look into claims and car registration titles before giving out any payment for a luxury car.

Common Insurance Scams and How to Avoid Them

4. Rental Car Scams

Car rental companies also participate in insurance scams on unsuspecting customers in a rental contract.

How Rental Car Scams Work

To scam unsuspecting customers and make them pay double premiums, some car rental companies may decline to rent you a car if you refuse to buy their insurance. But if you have a vehicle with collision insurance or comprehensive insurance, your insurance company probably already covers risks for both your personal car and for rental cars. By asking you to pay for risks you already have covered, these rental companies want to get away with a free insurance premium payment. 

Other rental car scams involve fictitious cars — scammers may create an authentic website and have a seemingly-legit rental car business but have no intention to actually rent cars to customers. They will ask you to pre-pay for your rental car upfront but then refuse to provide a car for you. 

Additionally, rental companies can also report damages to their vehicles that were not inflicted by your use or during the duration of your rental. They may also tack on unlisted charges for things like gas or GPS navigation.

How to Identify a Rental Car Scam

If a car rental company is refusing to rent you a car unless you pay for insurance coverage, even after you’ve made it clear that you already have personal auto insurance that covers all the risks their insurance package wants to cover, they probably want to increase their bottom line with your money.

Also, look out for pushy rental agents. Once you feel a car rental agent is trying to force you to pay for their insurance package or trying to hurry you to sign the contract and make the payment without reading the small print, a scam may just be brooding.

There are four types of insurance coverage a car rental company may want you to buy before renting a car:

  • Collision damage waiver: Additional protection offered for automobile rentals in the case of damage or theft.
  • Supplemental liability protection: Insurance for injuries to other drivers in an accident caused by the policyholder.
  • Personal accident insurance: Insurance coverage against disability or death due to an accident involving the policyholder.
  • Personal effects coverage: Insurance against theft or losses of personal belongings of the policyholder.

How to Avoid Rental Car Scams

Here’s how to avoid being scammed to pay any of these insurance packages when you already have them covered. 

  • Request to speak to the manager or the authorities: It is against the law in most states in the U.S. for rental companies to refuse to rent you a car if you refuse to pay for insurance if your personal auto-insurance policies or credit card company already covered those risks. Request to speak to the manager when faced with this situation or report the company to the authorities.
  • Speak with your insurance company: Before renting a car, contact your insurance company to understand how much coverage your insurance policy already provides for a rental.
  • Know what your existing insurance policies already cover:  If your personal car insurance has comprehensive collision coverage on your car, it will most likely extend to a rental car. Also, the car rental company is required by law to have minimum supplemental liability coverage. If you have personal auto insurance, it would provide more coverage. In addition to that, your home or life insurance may already cover personal accident and personal effect insurance. 

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Common Insurance Scams and How to Avoid Them

5. Fake Whiplash Injuries

In addition to falsifying damages done to vehicles, scammers can also falsify injuries to their bodies to file bogus insurance claims.

How Fake Whiplash Injuries work

If you get involved in an accident, the injured driver — or scammer — may report a whiplash injury because whiplash is difficult to disprove and does not show up on an X-ray.  

Whiplash injuries are mostly diagnosed through oral interviews and analysis of symptoms by doctors. Scammers can report all the right symptoms or pay unscrupulous medical professionals to corroborate their story and report a whiplash injury so they can file for a larger insurance payout.

How to Identify Fake Whiplash Injury Scams

Here’s how to know if a possible fake whiplash injury scam is about to unfold. 

If a driver behaves well after an accident, but immediately starts to act differently when the police arrive, that may be a fake whiplash injury scam in motion. Also, look out for inconsistencies in the story of the driver when describing their pain and injuries.

Another red flag to take note of is if the not-at-fault driver asks you not to inform the police of your accident. They may just be planning to file a fake whiplash injury claim.

How to Avoid Fake Whiplash Injury Scams

Always file a police report at the accident scene or as fast as you can after handling emergencies. This should be done no matter how minor the accident seems. Always filing an immediate report enables you to have an official record of the accident so no future false claims can be made by fraudulent drivers.

Common Insurance Scams and How to Avoid Them

6. Scam Repairs

Mechanics and tow-truck services can also rip you off.

How Scam Repairs work

Scam repairs are mostly perpetrated in three ways:

  • Use of low-quality materials: Auto mechanics can use low-quality materials to fix your vehicle after an accident and request payment for the right high-quality material from your insurance company. Then, you’ll have to come back to them for a new fix when the low-quality fix they did fails — they may even offer a deal for the second fix to ingratiate you to their scheme. As a result, they get away with the surplus from the insurance claim and get paid again for the second fix.
  • Fake damages or repairs: Fraudulent mechanics can report fictitious damages or repairs that they didn’t make to bloat their payment from your insurance company. 
  • Roadside auto services: When you’re not involved in an accident, you can get proposals from roadside mechanics who tell you that you need to fix part of your car, like your bumper. Then they’ll charge a higher than normal price or report a fictitious repair to your insurance company. 

How to Identify Scam Repairs

Here’s how to identify possible scam repair insurance frauds:

  • Lack of transparency: If your mechanic does not provide transparent answers to your questions or if they’re refusing to give you access to their supervisors, a scam may be unfolding.
  • Undisclosed repairs: A mechanic may perform repairs without your knowledge and report them on the invoice, leading to a much higher cost for your repair than what they initially quoted.
  • Lack of appropriate documentation: If the mechanic can not provide the appropriate documentation, receipts and paperwork, they may just be about to scam you.
  • Outrageous claims: Look out for outrageous claims from your mechanic. If you feel the amount reported is just too much, it might be.
Common Insurance Scams and How to Avoid Them

How to Avoid Scam Repairs

Here are three ways to avoid scam repairs:

  • Work with your insurer’s mechanic: Work with mechanics that your insurance company recommends. Your insurance company must have reviewed them and found them trustworthy. Also, your insurance company may have a partnership with the repairer that may help to reduce the amount spent on repairs.
  • Avoid roadside vendors: Avoid working with roadside vendors or mechanics after an accident. If a roadside mechanic or vendor approaches you after an accident, they may just be looking for an opportunity to fill their pocket. Always call for a service yourself, especially when you’re not involved in an accident.
  • Avoid giving out your insurance information to roadside vendors: Especially when you’re not involved in an accident, be careful about handing in your insurance policy numbers and other identifying information to strangers.
Common Insurance Scams and How to Avoid Them

Tips to Avoid Most Insurance Scams

On a general note, here are seven tips to help you avoid most insurance scams:

  1. Involve the police in any accident, regardless of the severity or the extent of damages.
  2. Ensure a police report is filed as fast as possible and follow up with the officer for a copy of the report.
  3. Gather contact information of all parties and witnesses at an accident.
  4. Notify your insurer after an accident so they can guide you against rip-offs.
  5. Take photographs of damages sustained and people involved in an accident to protect you against scammers.
  6. Report possible scams to the insurance authorities.
  7. Avoid admitting to fault after an accident, even if the other driver accuses you. Let the police and the insurance companies determine who is at fault to avoid fraudulent claims.

How to Report Insurance Fraud

With the tips we’ve shared in this article, you can identify and potentially avoid becoming a victim of insurance scams. 

However, some scams may happen too fast for you to identify or avoid by yourself. When this happens, you can report the scam to the authorities. The National Insurance Crime Bureau provides hotlines and online forms to report insurance fraud. You can also report them anonymously through this medium. 

In addition to the National Insurance Crime Bureau, you could also report insurance fraud to your local FBI offices and the Coalition Against Insurance Fraud.

Common Insurance Scams and How to Avoid Them

Why You Can Trust David Pope Insurance

Who you choose as your auto insurer impacts how much you save in insurance and the assistance you get when you need them. In trying to overcome auto insurance scams, the best insurance company will work with you round the clock to get the best insurance deals and help you avoid insurance rip-offs.

With over 20 years of experience helping citizens in Missouri and its environs, David Pope Insurance provides the best insurance deals.

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This is why people love David Pope Insurance:

  • Fast quote delivery
  • Best insurance premiums with maximum coverage and peace of mind
  • Insurance for teenagers, various driving records, and new car owners
  • Flexible schedule and positive work morale

Contact David Pope Insurance for all your insurance needs and get a quote today.

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